Louise Lokoso Yalala

A dynamic and customer-focused professional with a strong foundation in marketing management and customer service, Louise holds a Bachelor of Commerce in Marketing Management (Cum Laude) and a Professional Certificate in Marketing from the Chartered Institute of Marketing (CIM-top student Zambia 2009). Currently pursuing a master’s in business administration, she combines academic excellence with practical experience to drive impactful commercial strategies and elevate customer satisfaction.

With a passion for the outdoors and nature, Louise brings a grounded and empathetic approach to her work, thriving on creating meaningful customer experiences and ensuring service excellence.